Understanding socially intelligent agents: a multilayered phenomenon

Persson, Per and Laaksolahti, Jarmo and Lönnqvist, Peter (2001) Understanding socially intelligent agents: a multilayered phenomenon. IEEE Transactions on Systems, Man and Cybernetics Part A: Systems and Humans, 31 (5). pp. 349-360.

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Official URL: doi:10.1109/3468.952710


The ultimate purpose with Socially Intelligent Agent (SIA) technology is not to simulate social intelligence per se, but to let an agent give an impression of social intelligence. Such user-centred SIA technology, must consider the everyday knowledge and expectations by which users make sense of real, fictive or artificial social beings. This folk-theoretical understanding of other social beings involves several, rather independent levels such as expectations on behaviour, expectations on primitive psychology, models of folk-psychology, understanding of traits, social roles and empathy. The framework presented here allows us to analyse and reconstruct users´ understanding of existing and future SIAs, as well as specifying the levels SIA technology models in order to achieve an impression of social intelligence.

Item Type:Article
ID Code:3059
Deposited On:15 Jul 2008
Last Modified:18 Nov 2009 16:17

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