SODA

How Users Adapt to Natural Language Interfaces

Karlgren, Jussi (1992) How Users Adapt to Natural Language Interfaces. In: Workshop on Empirical Models and Methods for Natural Language Dialogue Systems at the Third Conference on Applied Natural Language Processing (ANLP), Trento, Italy. (Unpublished)

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Abstract

Posing complex database queries in informal natural language is a nontrivial task, and users have to learn a language to do this in. This study of natural language database queries indicates that people seem to recycle vocabulary and even syntactic constructions from the system output. A consequence for system design is that an interactive system should output language that a user can use, and set right interaction breakdowns with examples of acceptable language rather than error messages, thus utilizing the natural communicative and adaptive behavior of users.

Item Type:Conference or Workshop Item (Paper)
ID Code:135
Deposited By:Userware Researcher
Deposited On:13 Nov 2005
Last Modified:18 Nov 2009 15:53

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