Karlgren, Jussi (1992) How Users Adapt to Natural Language Interfaces. In: Workshop on Empirical Models and Methods for Natural Language Dialogue Systems at the Third Conference on Applied Natural Language Processing (ANLP), Trento, Italy. (Unpublished)
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Abstract
Posing complex database queries in informal natural language is a nontrivial task, and users have to learn a language to do this in. This study of natural language database queries indicates that people seem to recycle vocabulary and even syntactic constructions from the system output. A consequence for system design is that an interactive system should output language that a user can use, and set right interaction breakdowns with examples of acceptable language rather than error messages, thus utilizing the natural communicative and adaptive behavior of users.
| Item Type: | Conference or Workshop Item (Paper) |
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| ID Code: | 135 |
| Deposited By: | Userware Researcher |
| Deposited On: | 13 Nov 2005 |
| Last Modified: | 18 Nov 2009 15:53 |
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